Sadly, it will be my last day here at Plas Meddyg on Tuesday 14th September.
Plas Meddyg is very much a team, while we can't get everything right and may not always be able to match demand the team work hard all day, every day - coming in earlier and leaving later than they should. They are a phenomenal team of people that are truly committed to providing the best service to this community. I call them my 'work family' because that is what they are.
You remain in very good hands here! My deputy is also an experienced practice manager and we have appointed a skilled practice manager who will begin her role permanently here towards the end of November.
I can't put into words how proud I am of the team for the work they have put in through the pandemic, working weekends without question and helping the surgery to vaccinate over 7,000 patients while keeping the doors to the surgery open and adjusting quickly to a new way of working.
We have and continue to work through difficult times, demand is higher than ever and further adjustments will need to be made to all NHS services to cope with that pressure.
Lastly but by no means least, I'd like to say thank you very much for the welcome I've had from patients during my time here and particularly for your unwavering support during the pandemic. Social Media is quite often an area of great worry for practices because of the concern around negativity however I have also worked with the ethos that if we don't know there's an issue then we can't sort it out!
As it turned out social media and website updates through the pandemic has been a great source of communication between ourselves and you, where we have been able to get information out very quickly. We have also been truly overwhelmed by your positive comments in return, it really helped lift morale and I personally really appreciate the time you took out to give us that feedback.
As I said, you continue to be in very good hands here.
Thank you again
Diolch yn fawr am yr holl cefnogaeth
Dwysan, Practice Manager
Prioritisation for urgently needed blood tests
NHS services are currently affected by an international shortage of blood collection tubes used for taking some blood samples (blood tests).
The four UK nations are managing this issue, including work to source suitable alternatives to the affected products.
The NHS has extensive experience in dealing with medical supply issues, and in Wales the response is being led by NHS Wales, working with other nations and government.
Doctors and clinicians across the UK, working in GP practices, hospitals, community and mental health services and ambulance trusts, have been advised to postpone non-essential blood tests, and review intervals of blood testing, at this time. This is to preserve supplies for people that urgently need blood tests.
Patient safety remains the priority, and your test will only be delayed if a clinician has assessed it is clinically safe to do so.
Clinicians are following national guidance, supported by the expert UK Clinical Reference Group.
People who require urgent or unplanned care should continue to seek it in the usual ways.
Dr Tom Kneale gives an insider view of how GPs in Wales have dealt with the pressures of the pandemic, the vaccination programme and new technology
Wales Vaccine Success - A Snapshot from Primary Care
Due to the pressures that we expect to face over the Summer holidays our appointment system will change for a short time.
Between 19th July and 6th September the practice will not be able to offer patients a routine GP appointment. This doesn't affect any other clinicians such as nursing, health care, midwife, physio appointments.
This means that you will not be able to book a GP appointment between these dates in advance unless a GP has requested this.
By changing our process for these weeks we expect to be able to manage demand much better, there should be much more availability of appointments on the day, the expectation is that this should IMPROVE access to appointments during this busy time but will mean you'll need to ring on the day you'd like to be seen by a GP unless the GP has advised otherwise. We will revert back to offering routine appointments in advance and on the day appointments from 6th September.
This only applies to GP appointments.
We have seen a sharp increase in demand for all of our services and have invested in staff resources, digital resources and telephone software to help manage this.
To apply for a Covid Passport, please do so via this link
The GP Practice is unable to provide you with this information
Please see below patient information from the health board regarding the launch of NHS 111 Service.
Launch of NHS 111 service in North Wales
From next week, patients in North Wales will be able to call 111 for free access to urgent out-of-hours care and round-the-clock medical support and guidance. The new NHS 111 Wales service will launch for callers in the Betsi Cadwaladr University Health Board area at midday on Tuesday, June 22nd.
The easy-to-remember number is free and provides access to both GP Out of Hours services and health advice from NHS Wales. It will help patients get the right support, help and guidance in the right place at the right time.
NHS 111 Wales offers fast access to:
• urgent care (including dental)
• GP Out of Hours services
• health information
The new shared number is free to call from landlines and mobiles and combines the services previously offered by NHS Direct Wales and the GP Out of Hours service.
The number is available 24-hours-a-day hour, seven-days-a-week and offers guidance and care for non-emergency urgent medical problems.
For online advice including symptom checkers and local services please visit the NHS 111 website https://111.wales.nhs.uk/
In a life-threatening or emergency situation, patients should call 999 or go to their nearest Emergency Department.
This number will replace the existing GP Out of Hours number from 22nd June 2021
Are you a man living with cancer or do you know a man living with cancer?
If so, we hope the Look Good Feel Better Workshops for men will be of interest! To make a booking, please visit the link below.
Our ‘Skin Fitness’ skincare and grooming Workshops not only offer some great practical advice from experts in their field, but also provides a safe place for men to connect with others on a similar journey, talk about what's going on and share experiences.
We are pleased to confirm we are running our next Workshop on Friday, 21st May 1 pm to 3 pm which will be hosted by men's grooming expert, Mark Sproston, aka the Shave Doctor https://www.shavedoctor.co.uk/
In addition, we are pleased to welcome guest speaker, Chris Lewis, co-founder of the charity SimPal who are the only charity in the world giving free mobile phones and connection for people affected by cancer – www.yoursimpal.com
Chris is also a speaker at global cancer conferences and will be talking about:
• His own cancer diagnosis and journey
• Work on trying to improve practical support offered to people living with cancer that led him to develop a website and along with his social media presence, has seen his work go global
• Now working with clinicians and patients across the world to improve cancer care after the pandemic
For more information on Chris, please visit: www.chris-cancercommunity.com
Why not join us with a cuppa for a couple of hours and let us know what you think?
The sessions take place on Zoom so the following is needed:
• Internet connection
• Computer, laptop, tablet or smart phone
• Speakers and a microphone *only needed if you are using a computer or laptop without these built in
• Webcam *only needed if you are using a computer or laptop without a built in camera
Once a booking has been made, Look Good Feel Better will send out an email confirming the details for Zoom.