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Do it Online!

Sign up to My Health Online for easier access to the surgery - order your repeat prescription, directly message the surgery, make and cancel appointments! Call in with ID to sign up.

Text Message & E-mail Reminders

You can now register to receive information by text message on your phone regarding appointments and health care. 

If you wish to register for this messaging service please fill out the consent form

 

Appointments

circled_dayPlease telephone 01824 702255 between 08:30 and 18:00 Monday to Friday, or call in at reception. Certain appointments are also available over a secure internet link.  Ask a receptionist to help you sign up.

We aim to give you an appointment with an appropriate health professional. You will be able to book two weeks in advance to see a doctor, where possible with a GP of your choice however due to resources this may not always be possible.  We can offer  appointments up to four weeks in advance to see a Practice Nurse.

Urgent cases are always seen same day by the emergency on-call doctor.

Practice Nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many ailments and you may be seen more quickly.

There has been a recent change in which the Practice Nurse Travel appointments are dealt with.  If you are thinking of going on holiday, then you can download a "Travel Form" from our website.  You can also come along to surgery and collect one, or we can E-Mail you a copy.  Please complete the form and hand to surgery in good time to prepare, 6-8 weeks.  You will then leave your paperwork with us and we will contact you approximately a week later to book you in, or to advise you on whether you need vaccinating or not.  There will be a number of vaccines we cannot offer you at the practice, but don't worry, we will point you in the right direction of where and who to contact.

Please remember, that although last minute holiday's are great, we don't have last minute appointments, especially for vaccines. So please plan your appointments accordingly.

Chaperone Policy

There are occasions when patients need to be examined by a doctor which may involve intimate examinations. It is usual for another person to be present at these times to safeguard the doctor and the patient – a chaperone. The doctor will usually suggest a chaperone for these examinations; although you may choose to decline. At any time, if you wish a chaperone to be present please do not hesitate to ask the doctor. It may not be possible for a chaperone to be provided immediately and you may have to return for the examination to be carried out at a mutually convenient time, or you may wish to ask a friend or relative to come with you.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the appointment to someone else.

 
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