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Are You a Carer?

If you are please let us know - we may be able to help you. In conjunction with NEWCIS (North East Wales Carers Information and Support Service) the practice is endeavoring to identify voluntary Carers who are registered at the surgery, especially those people who may be caring without help or support. 

We know that Carers are often 'hidden' looking after a family member or helping a friend or neighbour with day-to-day tasks and may not see themselves as a Carer.  Caring for someone is an important and valuable role in the community, which is often a 24-hour job that can be very demanding and isolating for the Carer. Carers should receive appropriate support and information on benefits and respite care, and not least, a listening ear when things get too much.

NEWCIS is a voluntary organisation established to provide information and support to carer’s signposting to other relevant organisations and agencies as appropriate. Group support is provided through the 4 carer’s circles we hold each month but is also available on a one to one basis, either by informal chat or with counselling/life coaching sessions, which we provide when funding allows.

NEWCIS regularly organises events for carers such as day trips, training courses, information days and Carers week and Carers Rights day events. We actively campaign for Carers rights and recognition and are involved with primary care agencies to promote this and identify hidden carers. We have a carer’s consultation network, which allows carers to get involved in local and national discussions/decisions regarding legislation. All of our events are advertised in our quarterly newsletter. For more information you can contact us by phone 01745 331181 or e-mail:

Please note that if you are a Carer you are eligible to receive a flu vaccination each year - please ask at reception for more information.

There is a wealth of information on NHS Choices about carers and caring. Below are some links into the site that we hope you will find useful.

  • Caring for a parent

    Watch this video on: caring for a parent at home

  • Telling people

    Caring responsibilities can make it difficult to maintain friendships or develop new ones. Telling your friends you're a carer is important so they understand and can support you.

  • Taking a break

    Caring for someone can be a full-time job, but it's essential that you take time out for yourself too. Read our guide to accessing breaks and respite.

  • Housing and carers

    Do you know your tenancy rights as a carer? Are you aware of all your care at home options? Do you need tips on moving someone around the home?

Contact Carers Direct

0300 123 1053
Helpline Information
Office Hours
Lines are open 8am to 9pm Monday to Friday, 11am to 4pm at weekends. Calls are free from UK landlines.

Carers support groups

Finance and Law

Help claiming benefits, looking after your bank balance and understanding the legal issues of caring.

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